Returns & freshness guarantee

We stand behind every pack. If anything you receive is not fresh, damaged or not as described, tell us within 7 days of delivery and we will send a replacement or refund you, whichever you prefer.

How to claim

1. Message us on WhatsApp (0300 1234567) with your order number.
2. Send a clear photo of the product and packaging.
3. We confirm the replacement or refund the same day. Refunds are sent by bank transfer, Easypaisa or JazzCash.

Good to know

• Opened food items can only be returned for quality issues, for hygiene reasons.
• If you refuse a cash-on-delivery parcel without a quality reason, future orders may require advance payment.
• Return delivery is free when the issue is on our side.